Find the perfect Valentine's Day gift.

Shipping Policy

Delivery 

  • Express Shipping with Signature: 
    For orders $100 below, just $15.00 for express delivery with signature. 
  • Express Shipping + Insurance:
    For orders $101 and up (valuable items), GD Jewels strongly encourage our customers to take extra cover or insurance for peace of mind when shipping your parcel.  It provides loss or damage cover up to the specified value of your item (up to $5,000) while it’s being carried by Australia Post.
  • Price
    Extra cover or insurance costs $0 for the first $100 of cover and $2.50 for each subsequent $100 of cover (above $100 included cover) up to $5000.
    • Example: Total Value of goods = $300
      Breakdown calculation of Extra Cover for $300 worth of goods:
      • To cover goods between $0 – $100 of value = $0
      • To cover goods between $101 – $200 of value = $2.50 Extra Cover
      • To cover goods between $201 – $300 of value = $5 Extra Cover
  • You must add $2.95 for Signature on Delivery if your item is valued above $500.

 

Delivery speeds and coverage within Australia

Express Post:     

  • Same State: 1-2+ business days2   
  • Interstate: 1-3+ business days   

Australia Post will deliver to your nominated address between 9am and 5pm from Monday to Friday, excluding public holidays. Customer orders will be dispatched from Melbourne within 1 to 2 business days once payment has been received.

 

Compensation for lost or damaged items

Australia Post services come with up to $100 compensation for loss or damage. Should your item be lost or damaged, and you haven’t purchased Extra Cover or Insurance, you may be entitled to compensation of up to $100 and a refund of postage (proof of value may be required). Claims for compensation are assessed on a case-by-case basis.

Please note that GD Jewels International Pty Ltd is not responsible for any lost or damaged items, once your parcel is already handed to Australia Post.